Who we are

Our website address is: https://ccav.org.au.

Our Policy

The Cemeteries & Crematoria Association of Victoria (CCAV) values and is committed to protecting your privacy.

This website privacy statement only applies to the information collected from you specifically as a result of your visit to our website, ccav.org.au because there are specific uses we use your information for in connection with the website. For information about our broader collection, use, and disclosure of personal information, please refer to our general privacy policy.

We may update this website privacy statement and our privacy policy from time to time. Any changes to this privacy statement and the privacy policy will be published on this website.

This privacy statement does not apply to any external websites that are linked on the CCAV website or which you may access through the CCAV website. We are not responsible for the privacy practices or content of external websites operated by third party organisations including those websites you need to access for purposes associated with your use of our website or services, for example, on-line event booking which is done through a third party organisation on our behalf. When you visit or are directed to other websites through the CCAV website, we recommend you read the privacy statements or policies of these websites before providing personal information.

Web analytics data

We use Google Analytics software to collect information about your interaction with our website. When you visit our website, your web browser automatically sends certain information to Google Analytics. The information collected includes:

  • network location and IP address;
  • the date and time of your visit to our website;
  • the type of web browser;
  • pages visited, and the time spent on each page;
  • documents downloaded, and search terms used; and
  • the forms accessed on our website; and

We use the web analytics information provided by Google Analytics for statistical purposes, such as to analyse, measure, and report on data about our website traffic and visits. This information helps us understand general user trends at an aggregate level, and improve our website, content, and user experience.

We may also use this information for security audits to protect against threats from hackers or other security purposes. We do not use this information to identify you or match it with any personal information that we may collect from you, unless required to do so as part of an internal investigation or for a law enforcement-related purpose, in accordance with the Privacy & Data Protection Act 2014 (PDP Act).

Your site visit data is collected under the authority of Information Privacy Principle 1.1 of the PDP Act for the purposes stated above.

We do not otherwise use or disclose your site visit data to third parties without your consent, unless we are required or authorised to do so by law. In the event of an investigation into suspected unlawful or improper activity, a law enforcement or government agency may use its legal authority to inspect our web server’s records (e.g. in relation to hacking or abusive messages).

Cookies are small files that are transferred to your web browser when you visit a website. These files contain certain pieces of information that help you navigate the website efficiently. Cookies are used to save information about your interaction with a website – for example, your login details, preferences, and how and when you use a website. They cannot be used to run programs or deliver viruses to your computer.

Our website uses session cookies which are stored in temporary memory and are not retained after you close the browser session. Google Analytics may also set or collect first-party cookies to collect information on website usage statistics.

Under the PDP Act, we have a responsibility to protect your personal information. We take reasonable steps to make sure that your personal information is protected from misuse, loss, and unauthorised access, modification, or disclosure. Access to systems, applications, and the information that we collect is limited to authorised employees only.

Further, any personal information that we collect and use for identifying user trends (for example, IP address) is aggregated and anonymised when generating reports.

Contact us

For further information about this privacy statement or how we handle personal information, please contact us:
Email: [email protected]
Phone: 0457 416 397
Post: PO Box 754, Rye Vic 3941